¿Cómo puedo tramitar la garantía?

Para tramitar la garantía de cualquiera de nuestros productos, debes dirigirte al punto de venta donde realizaste la compra, llevando el ticket o la factura.
Si compraste en nuestra tienda online oficial, escríbenos a assistance@tacens.es indicando:

Número de pedido o factura
Modelo del producto
Descripción del problema
Fotos o vídeo donde se aprecie la incidencia (si es posible)
Nuestro equipo revisará tu caso y te indicará los pasos a seguir según la garantía aplicable.

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